Privacy Policy

SimplySolved (“us”, “we”, or “our”) owns and operates the https://www.simplysolved.uk website (the “Service”). This page informs you of our policy regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using this service, you agree to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time.  This Privacy Policy is in addition to any other terms and conditions applicable to this service. 

We recognise the importance of protecting the privacy of information collected about visitors to our website and specifically, information that is capable of identifying an individual (“Personal Data”). 

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

Whilst using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address

Usage Data

Personal data submitted to our site is used only for the purpose for which it is provided or for such secondary purposes that are related to the primary purpose. 

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies Data

We use cookies to provide you with a better experience.  Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.  This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. 

On accessing our service, you can instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our web site.

Use of Data

SimplySolved uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Disclosure Of Data

Legal Requirements

SimplySolved may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of SimplySolved
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, unfortunately no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Once we receive your transmission, we will make our best efforts to ensure its security on our systems.

We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date.  If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

Service Providers

We may engage third party companies and individuals to provide you with goods or services (“Service Providers”) on our behalf.  In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

To access or use the service, you must be 18 years old or older and have the power and authority to enter into this Privacy Policy.  We do not knowingly collect data online from children under the age of 18.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.  Updated August 2018.

Contact Us

If you have any further questions relating to our Privacy Policy or you have a problem or complaint, please contact us.